🎙️Change Leader Insights: Rich Steele, Enterprise AI Practice Leader at ESG

In this episode of Change Leader Insights, Jessica Crow speaks with Rich Steele, a technology leader with 25+ years of experience driving project delivery and transformational change, about leveraging artificial intelligence (AI) and change.   

As the Enterprise AI Practice Leader at Execution Specialists Group (ESG), Rich guides clients through strategic planning, implementation, and optimization, harnessing the full potential and promise of AI and other technologies to accelerate growth, transform operations, and empower employee and customer experiences. Previously, Rich was the Director of the Central Portfolio Management Office at Charles Schwab and has held senior leadership roles at DaVita Healthcare Partners and JPMorgan Chase. He is also on the AI Advisory Board for Denver University, has presented at the Gartner PMO Symposium, and has been a guest speaker at Syracuse University and the Colorado School of Mines. 

During the conversation, Jessica asked Rich what questions organizations should ask when implementing AI. Says Rich, “The first question to ask is fundamentally, ‘Where are you trying to go? What problems do you have? What do you want to be when you grow up?’ There’s this tendency to want to jump on the bandwagon. AI’s implications on your company, culture, and business processes can be huge. It’s important to be intentional about where you’re trying to go.”  

Highlights from the conversation include:  

☑️  A brief history of AI and the expected impacts on the global economy  

☑️  An overview of what organizations should consider when implementing AI to make it a lasting success for their teams 

☑️  Advice for preparing for a future state in which humans collaborate with AI to do their jobs 

If you want to learn more about AI and change, be sure to tune in and hear what Rich has to say!  

For more on maximizing AI’s potential while emphasizing the human element, read Rich’s latest LinkedIn article (mentioned in the episode): AI Adoption – 3 Priorities that Emphasize the Human Element in the Age of Intelligence: https://www.linkedin.com/pulse/ai-adoption-3-priorities-emphasize-human-element-age-richard-steele-eeaqc/  

 👀 To watch the video: https://youtu.be/OjQHKSVPvdk  

👂 For streaming options: https://www.apogy.biz/podcasts/change-leader-insights