🎙️Change Leader Insights: Christy Richie, Director of Organizational Change Leadership

In this episode of Change Leader Insights, Jessica Crow speaks with Christy Richie, Director of Organizational Change Leadership at Stanford Health Care and the Founder of Navigation Partners, a change management consulting firm, about the importance of understanding how organizational changes impact people, and why change management skills need to be a part of every leadership toolkit.

As a leader in human capital, Christy Richie leverages her Doctoral degree in Organizational Leadership and my MBA to design and implement Human Capital solutions that align with strategic business priorities, organizational culture, and stakeholder interests. She has over two decades of experience in leading and consulting on change management, communications, training, culture, staffing, and leadership development initiatives for diverse and complex clients across various industries and sectors.

During the conversation, Jessica and Christy discuss how the people-side of change is often overlooked, especially during technology implementations and M&A. Says Christy, “From a business perspective, we’re so focused on finding the right application and making sure it’s customized to meet our business process flow, that we’re very rarely thinking about how people are going to react.”

Highlights from the conversation include:

☑️  Why leaders must get input from the people who are impacted directly by a change, versus relying solely on their knowledge of how they think the work is being done

☑️  How change management skills are more than just managing people and communication, and why they need to be part of the standard leadership toolkit

☑️  An overview of how to build the right team to support change implementation, and the value of including stakeholders with different perspectives

If you want to learn more about why change management is an essential leadership skill, be sure to tune in and hear what Christy has to say! 

👀 To watch the video: https://youtu.be/esnYbZoYUeI

👂 For streaming options: https://www.apogy.biz/podcasts/change-leader-insights